The Expert Framework for Payment Recovery
Core framework: 9 principles, 4 escalation levels, strategic assessment. Recover under-certified payments while maintaining professional relationships.
April 2026
Mastering Interim Payment
Expertise on interim payment recovery and defense. Tested frameworks from 15+ years of direct QS experience.
Progressive Escalation: When and How to Chase Payments
Level 1-4 escalation: from gentle reminder to formal notice. When to escalate and how to maintain relationships.
April 2026
Contractual Strength: The Foundation of Payment Defense
Assess contractual strength, actual progress, and payment behavior. Adjust your approach based on position.
April 2026
Dual Communication Strategy: Verbal + Written
Verbal: flexibility and relationship. Written: record and accountability. Use both strategically.
April 2026